FAQs
Quick answers to common questions from pet parents and providers.
How do I book a service?
Go to the booking section or Contact Us page, open the booking form, submit details, and our team will confirm availability.
How are providers verified?
We review profile details, service information, and onboarding checks before providers are listed for bookings.
Can I cancel or reschedule?
Yes, cancellation and rescheduling are supported under our refund and cancellation policy.
Do you support birthday event bookings?
Yes, birthday celebration requests are available through our dedicated birthday booking form.